jilii Privacy Policy

🔍 1. Introduction

This Privacy Policy ("Policy") describes how jilii Casino ("jilii", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("you", "your", "Player") who access or use the jilii platform, including the website at https://jilii.net and all associated services, games, and features (collectively, the "Service").

jilii is committed to protecting the privacy and personal data of all players, particularly those based in the Republic of the Philippines. We operate in accordance with applicable data protection laws and regulations, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering an account, accessing the jilii platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, please discontinue use of the Service immediately.

This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together govern your use of the jilii platform.

📋 2. Personal Data We Collect

jilii collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Identity Information: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, mobile phone number, and residential address (including city, province, and postal code).
• Account Credentials: Username and encrypted password.
• Financial Information: Payment method details, including GCash account numbers, PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank, etc.), and transaction history.
• Verification Documents: Government-issued identification (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID), proof of address, and any other documents required for Know Your Customer (KYC) compliance.
• Communications: Messages, feedback, and support requests submitted to jilii through any channel.

2.2 Data Collected Automatically

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, games played, session duration, click patterns, and navigation paths within the jilii platform.
• IP Address and Location Data: IP address, approximate geographic location (city and region), and time zone.
• Cookies and Tracking Technologies: Session cookies, persistent cookies, and similar tracking technologies (see Section 6 for details).
• Transaction Data: Deposit amounts, withdrawal requests, bonus claims, wagering activity, and game outcomes.

2.3 Data from Third Parties

In certain circumstances, jilii may receive personal data about you from third-party sources, including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention agencies, and marketing partners. This data is used to verify your identity, prevent fraud, and comply with legal obligations.

Data Category	Purpose	Legal Basis
Identity & Contact Info	Account creation, verification, communication	Contract performance, legal obligation
Financial Information	Process deposits/withdrawals, prevent fraud	Contract performance, legal obligation
Usage & Device Data	Platform optimization, security, analytics	Legitimate interest, consent
Verification Documents	KYC compliance, age verification, AML checks	Legal obligation

🎯 3. How We Use Your Personal Data

jilii uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jilii account, including authentication and access control.
• Service Provision: To provide you with access to games, process transactions, manage bonuses, and deliver the core functionality of the jilii platform.
• Verification and Compliance: To verify your identity, age, and eligibility; to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations; and to meet our legal obligations under Philippine law and gaming regulations.
• Payment Processing: To process deposits and withdrawals through GCash, PayMaya, bank transfers, and other payment methods; to prevent payment fraud and chargebacks.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, unauthorized access, collusion, bonus abuse, and other violations of our Terms and Conditions.
• Platform Improvement: To analyze usage patterns, optimize user experience, test new features, and improve the performance and functionality of the jilii platform.
• Marketing and Promotions: To send you promotional offers, bonus notifications, newsletters, and other marketing communications (only with your consent, which you may withdraw at any time).
• Responsible Gaming: To monitor gameplay patterns, identify signs of problem gambling, enforce deposit limits and self-exclusion requests, and promote responsible gaming practices.
• Legal Compliance: To comply with court orders, regulatory requests, tax reporting obligations, and other legal requirements.

⚖️ 4. Legal Basis for Processing

Under the Philippine Data Privacy Act and international data protection standards, jilii processes your personal data based on the following legal grounds:

• Contract Performance: Processing is necessary to fulfill our contractual obligations to you, including providing gaming services, processing transactions, and managing your account.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML requirements, age verification mandates, tax reporting, and regulatory oversight.
• Legitimate Interest: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, service improvement, and internal analytics, provided these interests do not override your fundamental rights and freedoms.
• Consent: For certain processing activities, such as marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

🤝 5. Data Sharing and Disclosure

jilii does not sell, rent, or trade your personal data. However, we may share your information with trusted third parties in the following circumstances:

5.1 Service Providers

We engage third-party service providers to perform functions on our behalf, including payment processing (GCash, PayMaya, banks), identity verification, fraud detection, cloud hosting, customer support platforms, and marketing services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Legal and Regulatory Authorities

jilii may disclose your personal data to government agencies, law enforcement, regulatory bodies (including PAGCOR and the National Privacy Commission), and courts when required by law, court order, or regulatory request, or when necessary to protect our legal rights, prevent fraud, or ensure platform security.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this Policy.

5.4 With Your Consent

We may share your data with other third parties when you provide explicit consent for such sharing.

🍪 6. Cookies and Tracking Technologies

jilii uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Service.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly, including session management, authentication, and security features. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous data about how users interact with the platform, helping us identify and fix technical issues and improve performance.
• Functional Cookies: Remember your preferences, language settings, and other customization options to provide a personalized experience.
• Marketing Cookies: Track your activity across websites to deliver targeted advertising and measure the effectiveness of marketing campaigns. These cookies require your consent.

6.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of the jilii platform. To opt out of marketing cookies, you can adjust your preferences in your account settings or use browser-based opt-out tools.

📦 7. Data Retention

jilii retains your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

• Active Accounts: Personal data is retained for the duration of your account's active status and for a reasonable period thereafter to address any post-closure inquiries or disputes.
• Closed Accounts: After account closure, jilii retains certain data for up to 7 years to comply with financial record-keeping requirements, tax obligations, and AML regulations under Philippine law.
• Marketing Data: If you opt out of marketing communications, we will retain only the minimum data necessary to honor your opt-out request and prevent future contact.

Once the retention period expires, your personal data will be securely deleted or anonymized in accordance with industry best practices.

✅ 8. Your Privacy Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data jilii holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to Object: You may object to certain types of data processing, including direct marketing.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
• Right to Lodge a Complaint: You may file a complaint with the National Privacy Commission if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the email address provided in Section 12 of this Policy. We will respond to your request within 30 days.

🔐 9. Data Security Measures

jilii takes data security seriously and employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All data transmitted between your device and jilii servers is protected by SSL/TLS encryption. Sensitive data, including passwords and payment information, is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized personnel only, based on the principle of least privilege. All employees and contractors with access to personal data are bound by confidentiality obligations.
• Secure Infrastructure: jilii uses secure cloud hosting providers with robust physical and network security controls, including firewalls, intrusion detection systems, and regular security audits.
• Regular Monitoring: We continuously monitor our systems for suspicious activity, unauthorized access attempts, and potential security vulnerabilities.
• Incident Response: In the event of a data breach, jilii has an incident response plan in place to contain the breach, assess the impact, notify affected users, and report the incident to the National Privacy Commission as required by law.

While jilii implements strong security measures, no system is completely immune to cyber threats. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

🚫 10. Minors and Age Verification

jilii is committed to preventing underage gambling. The jilii platform is intended exclusively for individuals who are 21 years of age or older, in accordance with Philippine gambling laws.

We do not knowingly collect personal data from individuals under the age of 21. During the registration process, users are required to provide their date of birth, and jilii reserves the right to request government-issued identification to verify age at any time.

If we discover that we have inadvertently collected personal data from a minor, we will immediately delete that data and close the associated account. Parents or guardians who believe their child has provided personal information to jilii should contact us immediately at the email address provided in Section 12.

📝 11. Changes to This Privacy Policy

jilii reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you via email or through a prominent notice on the jilii platform.

The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the jilii Service after the effective date constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must stop using the Service and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

📧 12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how jilii handles your personal data, please contact our Data Protection Officer:

Data Protection Officer
jilii Casino
Email: [email protected]

For general customer support inquiries, please contact: [email protected]

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate "URGENT" in the subject line of your email.